For the user profile portion of Module 1b, I interviewed my boss and fellow school librarian. She is exactly 10 years older than me, which resulted in a very different experience with technology in her daily life.
How long have you been using technology?
Probably for, I would say, for the last 20 years. Not really before the age of 19.
Can you remember your first technology encounter?
Yes! My freshman year roommate in college, we were in the computer lab working on a paper, and she asked me to email her something, and I had no idea what that was! No email before the age of 19.
Are you comfortable using new technology at home? Or introducing new pieces of technology into your home?
Oh, yeah. I try. It doesn’t always work, but, um…it helps if I read the directions.
What was your most recent technology purchase?
Most…recent…technology purchase. Hm. I’m trying to think. I got an Apple TV, but that was like two years ago. It also doesn’t work right now because I can’t figure it out. Yep. It was working, now it’s not working, so maybe not the best technology purchase?
What is your favorite piece of technology to use?
Is that because it’s easy, or because it’s pleasant, or because it’s necessary…what makes it your favorite?
I think it’s convenient, and I know how it works. I’m not afraid of new technology, but I don’t often like taking the time to figure it out if it’s not intuitive.
Do you use technology for banking?
I do now! Now that I know my bank has the app that works!
Before then, did you use their website?
My husband does. I use it for credit cards and stuff all the time.
How has technology made your life easier recently, if at all?
Well, I now can deposit checks at the drop of a button! (haha) It’s definitely made it easier having credit card information online, so when I’m overseas or traveling I can still stay on top of bills, although remembering the passwords in a joint, shared account is often difficult, when one member of the family changes it and doesn’t tell the other family member…So yeah, it has its pros and its cons.
When were you last frustrated by your technology?
Over the weekend. The Apple TV won’t work! It’s on, and I got it to connect, and it hadn’t connected to the internet in a year and a half. We’d just given up on it. So I finally got it to connect, and it’s connected, but no device will recognize it. So it still sits there.
What do you do when you run into a problem using technology?
Well, you Google what to do when it doesn’t work. And I’ve gone through every step that every website suggests. And then I ask the tech people at school. And I do everything that they suggested, which was already the stuff I had done online…and it still doesn’t work. So my current plan is to ignore it again, until I have the energy to tackle it once more!
Can you remember a time when you solved a problem using technology?
Kind of every day! You just look something up, using technology. Like, today I wanted to know how many centimeters were in an inch, so I just looked it up, and then I had my answer!
And what would you say is your level of comfort with technology?
I’m really comfortable with it, but that doesn’t mean that I’m the most efficient user of it, I would think. Like I’m comfortable with trying things and trying and trying and trying. So I guess I’m comfortable with trying, yet easily frustrated if I can’t figure it out right away.